How Can I Get A Better Service from My Hosting Provider?
Written by John Wednesday, 25 January 2012 00:00
It is of great importance to know how to get a better service from your hosting provider? With more technology improvements and advancements there is cut throat competition among the various web hosting companies and they come up with varied offers and better services to thrive in the market and catch hold of the premium number one business slot. This had made it easy for one to hunt out the best of the hosting companies and to work out better services from them without any comprise in quality and within affordable pricing ranges.
One of the foremost points to be considered while trying to get better service from your hosting provider is to check the quality, availability and efficiency of their customer support system. Many times one would have the need to contact the customer service for support regarding various issues. They should be available and also be able to resolve issues within the shortest span of time and mostly online.
Check the quality, availability and efficiency of your hosting provider
While the onus of quality lies with the web hosting provider company the user is also equally responsible for you to get better service from your hosting provider. Irrespective of raising your issues or concerns over phone or email be sure to address all issues or concerns in a single mail or call and to put them in the right frame of questions. This would help the web hosting service provider to understand and resolve the problems quickly. Some of the web hosting provider companies can come up with less pricing and this is because the hit is directly on the service. Do not hesitate to spend a little extra for better service because it would prove to be a boon in the long run.
Yet another point to consider for getting better service from your hosting provider is to know the location of the web hosting company and its customer service unit. Be sure that all of you operate in the same time zone so that there is easy resolution and reaching out when it comes to issues cropping up during business hours in which you as a user operate in. Thanks to outsourcing concepts in business even if the hosting company is within your location and time zone the customer service department could be easily located in another country altogether making it impossible to reach at times of problems.
There should not be too many users clogging the server provided by your web hosting provider company. Raise the concern of high traffic and users and choose one who engages minimum number of users or server to have better speed and better performance. This is yet another check list to make sure you get better service from your hosting provider. Too many users means too much usage as well as more information being stored which would ultimately affect speed, performance and may also lead to crashing of server* and more downtime*. So be sure when choosing a hosting provider what kind of service the have to offer.
*Crashing of the server:
When the server fails to perform and transport information between computers.
Total time when the server is down and not performing owing to various reasons.
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John Hillbreak is one of the founders of Web Hosting Top10